Job Information
System One Screening Coordinator I in Charleston, West Virginia
Mountain Ltd. has an opening for a Screening Coordinator I, to work remotely!
Since 1979, Mountain Ltd. has successfully created and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless telecommunications companies.
Overview:
The Screening Coordinator I is responsible for protecting our underground telecommunication utilities through correctly, safely, and efficiently determining the need for these utilities to be field located. The Screening Coordinator I will assist with handling external emails and voicemails regarding locate questions from Field Ops and Contractors and additional duties as assigned by management. The Screening Coordinator I will work an on-call rotation - ONLY APPLIES IF BROUGHT ON PERMANENTLY.
- Duties & Responsibilities
90%
• Use company ticket management software to appropriately assign or close One Call Tickets
• Use GIS map to research and understand utility routes
10%
• Handle external emails and voicemails regarding locate questions
• Work with OSP (Outside Plant) to resolve unlocatable fiber issues
• Work with contract locators to resolve locate issues
• Notify OSP (Outside Plant) and Contract Locators of confirmed damages
• Continue to develop skills in interpreting maps and comprehending One Call Tickets
Qualifications
? Education: High school diploma, some college preferred
? Experience: 1+ years’ experience using irth Utilisphere or other One Call Ticket Management software, Locator, One Call Center or GIS experience preferred
Key Competencies:
o Knowledge of One Call Program
o Knowledge of telecom utility infrastructure
o Strong attention to detail
o Accurate and efficient reading comprehension skills
o Ability to communicate professionally via email and phone
o Ability to work independently and stay on-task in remote environment
o Basic computer skills in MS Office Suite
Additional Information/Requirements:
Looking for 1-3 years working in a remote environment;
Monday-Friday 7am-3:30pm CST
Thank you for your interest in Mountain Ltd. For more career opportunities, please visit us at www.mountainltd.com
#M4
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.